Thank you for choosing us for your shopping needs! Below are the details of our shipping policy:
Processing Time:
Orders are typically processed within 3 business days after payment is received.
Standard Delivery:
We offer standard delivery within 5 to 10 days at a flat rate of R100.
PEP Store Paxi Delivery:
We also provide delivery via PEP Store Paxi at a cost of R60.
To utilise this option, please provide the nearest PEP store code in the "additional instructions" section during checkout.
Free Delivery:
Enjoy free delivery on orders above R1500.
International Shipping:
At the moment, we only offer delivery within South Africa
Order Tracking:
Upon shipment, you will receive a confirmation email with a tracking number to monitor your order's progress.
Delivery Address:
Please ensure accuracy when entering your shipping address to avoid delivery complications.
We are not responsible for lost or undelivered packages due to incorrect delivery addresses provided by the customer.
Parcel Damage:
If your order arrives damaged, kindly notify us immediately with accompanying photos for prompt assistance.
Customer Support:
For any queries or concerns regarding our delivery policy, feel free to reach out to us at [email protected]